Privacy Policy

This privacy notice discloses the privacy practices for jumpiecollective.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Collection, use and sharing of information: We are the sole owners of the information collected on this site. We only have access to/collect information that is voluntarily provided to us by the user via email or other direct contact. To place orders, we only collect the information necessary to fulfill those orders and confirm your identity for payment purposes, which may include personal contact information such as name, title, addresses, telephone numbers and personal email addresses; date of birth; gender; credit card account or other payment information; and any other personal information described elsewhere in this Privacy Policy. We will not sell or rent this information to anyone except as described herein. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with third parties outside of our organization, except as described herein or as necessary to fulfill your request, for example, to ship an order. Unless you ask us not to, we may contact you by email in the future to let you know about promotions, new products or services, or changes to this Privacy Policy.

Text marketing and notifications: By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. Message and data rates may apply. For more information, please see our Privacy Policy and Terms of Use, which are incorporated herein by reference.
User access and control over information: You may opt out of receiving any future contacts from us at any time. You can do this at any time by contacting us at the email address or telephone number listed on our website:

  • See what data we hold on you, if any.
  • Change and correct the data we hold about you.
  • Ask us to delete the data we hold on you.
  • Express any concerns you may have about our use of your data.

Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted securely. You can check this by looking for the padlock icon in the address bar and searching for “https” at the beginning of the web page address. Although we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) have access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment. If you believe that we are not abiding by this Privacy Policy, you should contact us immediately at support@jumpiecollective.com.

Orders: We request information from you on our order form. To purchase from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fulfill your orders. If we have problems processing an order, we will use this information to contact you.
Cookies: We use “cookies” on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For example, when we use a cookie to identify you, you will not have to enter a password more than once, thus saving time on our site. Cookies can also allow us to track and target the interests of our users to improve the experience on our site.
Except as noted herein, the use of a cookie is in no way associated with any personally identifiable information on our site.


Sharing: Unless otherwise stated in this Privacy Policy, we do not share aggregated demographic information with our partners and advertisers. We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We partner with other entities to provide specific services. When you sign up for these services, we share names or other contact information that is necessary for the third party to provide those services. These parties are not authorized to use personally identifiable information except for the purpose of providing these services. In addition to the services mentioned above, we use a third-party service that identifies and provides contact records of visitors to our website using a snippet of code for our own marketing purposes.

Third-party pixels and cookies: When you visit our website, log in, register or open an email, our partners or online data providers may use cookies, ad beacons and similar technologies to associate these activities with information they or others hold about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You can opt out of receiving this advertising by visiting https://app.retention.com/optout.

Links: This website contains links to other sites. Please note that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys and contests: Occasionally, our site solicits information through surveys or contests. Participation in these surveys or contests is entirely voluntary and you may choose whether or not to participate and therefore disclose this information. The information requested may include contact information (such as name and shipping address) and demographic information (such as postal code and age level). Contact information will be used to notify winners and award prizes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think will be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at https://thenai.org/about-online-advertising/faq/?tab=2.

Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at https://thenai.org/about-online-advertising/faq/?tab=2.
You can opt out of receiving targeted advertising using the links below:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:
https://optout.aboutads.info.


Do not Track
Please note that we do not change the data collection and use practices of our Site when we see a “Do Not Track” signal from your browser.

CALIFORNIA PRIVACY RIGHTS
We process your personal information in accordance with the California Consumer Privacy Act (“CCPA”). The CCPA went into effect on January 1, 2020 and creates a variety of privacy rights for California consumers. On November 3, 2020, Californians passed a ballot initiative to enact the California Privacy Rights Act of 2020 (“CPRA”). The CPRA amended and expanded California's first consumer privacy law, the California Consumer Privacy Act of 2018. The CPRA amendments took effect on January 1, 2023, and the application of its new requirements applies to conduct occurring after July 1, 2023. While we use this CCPA and CPRA section of our Privacy Policy to make the disclosures required by the CCA and CPRA, we share this information and grant the same privacy rights to all of our U.S. customers.
Personal information we collect
You have the right to know what types of personal information we collect and our business purposes for collecting it. We provide this information to you in the “Information Collection, Use and Sharing” section of the Privacy Policy. You also have the right to know how personal information is obtained, how it is used and our business purposes for such use. We make this information available to you in the “Collection, use and sharing of information” section of the Privacy Policy. You have the right to know whether we share your personal information with third parties, including for behavioral advertising across contexts. We may share personal information in order for our service providers to perform services under a written contract. In addition, we may share personal information with third parties for other notified purposes as permitted by the CCPA and CPRA.
For example, we share your personal information with your consent or to complete any transaction or provide any product that you have requested or authorized.
For more information on how we share your personal data, please see the “Sharing” section of the Privacy Policy. You have the right to know if your personal information is being sold. Your personal information is sold when it is shared with a third party in exchange for money or other valuable consideration for a purpose that is not a “business purpose” as set forth in the CCPA and CPRA. We do not sell your personal information. Nor do we share your information for behavioral advertising across contexts.

Rights to Personal Information
You have the right to request that we disclose certain information about our collection and use of your personal information that occurs on or after January 1, 2022. Once we receive and confirm your verifiable consumer request, we will disclose to you: The categories of personal information we collect about you; The categories of sources of the personal information we collect about you; Our business or commercial purpose for collecting that personal information; The categories of third parties with whom we share that personal information; and The specific pieces of personal information we collect about you. You have the following rights: to request the deletion of any personal information about you that we have collected and retained; to request the correction of inaccurate personal information; to instruct us to limit the use of sensitive personal information to specifically permitted purposes, if applicable; and to instruct us to stop sharing your personal information for cross-context behavioral advertising, if applicable. Once we receive and confirm your verifiable consumer request (discussed below), we will delete your personal information from our records unless we need the personal information to Provide a good or service requested by you; Provide a good or service reasonably anticipated in the context of our ongoing business relationship with you; Detect security incidents or malicious or illegal activity; Debug or repair existing desired functionality; Exercise, or allow you to exercise, freedom of speech or other legal right; Enable internal uses that are reasonably aligned with your expectations based on your business relationship with us; Engage in certain scientific research; Comply with a legal obligation; or Use personal information internally in a lawful manner consistent with the context in which you provided the personal information to us.
Requests to exercise your rights
You may request to exercise the above rights by sending us a request by telephone, in writing or by email to: Jumpie Collective at 5340 W Cypress Ave, Visalia California 93277.
Upon receipt of a request, the user's identity must be verified. To do this, you must provide the email address and telephone number you previously used when interacting with us. This information will be used to verify your identity and process your request. We will confirm the order received by email to the account provided. You can only make a verifiable request for access or data portability twice in a 12-month period. The consumer's verifiable request must: Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative; and Describe your request in sufficient detail to allow us to understand, evaluate and appropriately respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. To make a verifiable consumer request, you do not need to create an account with us. We will only use the personal information provided in a verifiable consumer request to verify the requester's identity or authority to make the request. We will endeavor to respond to a verifiable consumer request within 45 days of receipt. If we need more time (up to 90 days), we will inform you in writing of the reason and the extension period. We will deliver our written response electronically. Any disclosures we provide will only cover the collection and use of your personal information that occurs on or after January 1, 2022. The response we provide will also explain the reasons why we cannot fulfill a request, if applicable. We will select a format for providing your personal information that is easily usable. We do not charge a fee to process or respond to your verifiable consumer request, unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants payment of a fee, we will inform you of the reason for that decision and provide you with a cost estimate before completing your request.

Non-discrimination and Financial Incentives
We will not discriminate against you for exercising any of your CCPA or
CPRA RIGHTS. Except as permitted by the CCPA and CPRA, we will not: Deny you goods or services; Charge you different prices or fees for goods or services, including by providing discounts or other benefits, or imposing penalties; Provide you with a different level or quality of goods or services; or Suggest that you may receive a different price or fee for goods or services or a different level or quality of goods or services. The CCPA permits businesses to offer different levels or quality or different prices when the business can demonstrate that the difference is reasonably related to the value to the business of the consumer's personal information. The CCPA allows businesses to offer consumers financial incentives for sharing personal information. The CPRA also clarifies that the law does not prohibit a business from offering loyalty programs, rewards, premium features, discounts or club cards. For example, a company may offer a rewards program or provide a premium service to consumers as compensation for their personal information. When we offer such programs, your participation is optional, subject to any applicable terms and you may withdraw at any time.

California Online Privacy Protection Act Notice
Some web browsers incorporate a “Do Not Track” feature that tells websites you visit that you do not want your online activity tracked. The way browsers communicate the “Do Not Track” signal is not yet uniform. For this reason, our website does not currently interpret, respond to or change its practices when it receives “Do Not Track” signals. Please note that third parties may collect personal information about your online activities over time and across different websites when you visit our website or other websites and online services. To learn more about “Do Not Track”, you can visit https://allaboutdnt.com/.
CHILDREN'S PRIVACY
Our services are not directed to or intended for use by minors (as used herein, this term refers to children under the age of 18). In accordance with the requirements of applicable law, if we become aware that we have received information directly from a minor without the verified consent of his or her parents, we will use that information only to respond directly to that child (or his or her parents or legal guardian) to inform the minor that he or she may not use our services, and we will subsequently delete that information. If you become aware that a minor is accessing our website, please contact us immediately at support@jumpiecollective.com.

EUROPEAN UNION PRIVACY RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below. In addition, if you are resident in Europe, we inform you that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through this website) or to pursue our legitimate business interests set out above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.
This Privacy Policy describes the categories of personal data we collect, how we use your personal data, how we protect your personal data, when we may disclose your personal data to third parties and when we may transfer your personal data outside of your home jurisdiction. This Privacy Policy also describes your rights in relation to the personal data we hold about you, including how you can access, correct and request deletion of your personal data.
We will only process your personal data in accordance with this Privacy Policy, unless applicable law requires otherwise. We take steps to ensure that the personal data we collect about you is adequate, relevant, not excessive and processed for limited purposes.

Collection of Personal Data
For the purposes of this Privacy Policy, personal data means any information about an identifiable individual. Personal data excludes anonymous or de-identified data that is not associated with a particular individual. In order to carry out our activities and obligations relating to your orders, we may collect, store and process the following categories of personal data, which we need in order to do business with you:

  • Personal contact details, such as name, title, addresses, telephone numbers and personal e-mail addresses.
  • Date of birth.
  • Credit card account details or other payment information.
  • Other personal data included in the sections described above.

The personal data listed in this Privacy Policy is generally required in order for us to fulfill orders and other obligations we have to you. If you do not provide or do not allow us to process the mandatory personal data, this may affect our ability to fulfill the purposes stated in this Privacy Policy.
We collect the personal data we process directly from you. In limited circumstances, third parties may provide us with your personal data, such as payment processors.

Use of Personal Data
We only process your personal data where permitted or required by applicable law, including where the processing is necessary for compliance with our obligations to you, where the processing is necessary to comply with a legal obligation that applies to us as an e-commerce company, for our legitimate interests or the legitimate interests of a third party, to protect your vital interests, or with your consent if applicable law requires consent. We may process your personal data for the following legitimate business purposes and for the purposes of fulfilling your orders and any other applicable aspects of your relationship with us:

  • Fulfilling your orders and any other aspects of your relationship with us.
  • Business management and planning.
  • Returns processing.
  • Accounting and auditing.
  • Conducting internal process review requirements.
  • Complying with applicable legislation.
  • Internal education, training and development requirements.
  • Communicating with you regarding your account or orders.
  • Marketing and advertising, as further discussed in this Privacy Policy.

We will only process your personal data for the purposes for which we collected it or for compatible purposes. If we need to process your personal data for an incompatible purpose, we will notify you and, if required by law, ask for your consent. We may process your personal data without your knowledge or consent where required by applicable law or regulation.
We may also process your personal data for our own legitimate interests, including for the following purposes:

  • To prevent fraud.
  • To ensure network and information security, including preventing unauthorized access to our computer and electronic communications systems and preventing the distribution of malicious software.
  • To support internal administration with our affiliated entities.
  • To perform data analytics to review and better understand customer experiences.

You will not be subject to decisions based on automatic data processing without your prior consent.
Collection and use of special categories of personal data
The following special categories of personal data are considered sensitive under European Union law and may receive special protection:

  • Racial or ethnic origin.
  • Political opinions.
  • Religious or philosophical beliefs.
  • Trade union membership.
  • Genetic data.
  • Biometric data.
  • Health data.
  • Data relating to sex life or sexual orientation.
  • Data relating to criminal convictions and offenses may also receive special protection under the laws of your jurisdiction.

We do not collect or process any of the special categories of personal data listed above. If, in the future, we have a legitimate need to process special categories of personal data, we will only do so after informing you and, if required by law, obtaining your prior express consent.

Data Sharing
We will disclose your personal data to third parties when required by law or to our external shipping company to ship orders and to our credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We partner with other entities to provide specific services. When you sign up for these services, we share names or other contact information that is necessary for the third party to provide those services. These parties are not authorized to use personally identifiable information except for the purpose of providing these services. These third party service providers may be located outside of your national jurisdiction.
Where possible, we require all of our third-party service providers, by written contract, to implement appropriate security measures to protect your personal data in accordance with our policies and any data security obligations applicable to us. We do not knowingly allow our third party service providers, who process your personal data on our behalf, to use your personal data for their own purposes. We only allow them to process your personal data for specific purposes in accordance with our instructions.
When you visit our website, log in, register or open an email, our partners or online data providers may use cookies, ad beacons and similar technologies to associate these activities with information they or others hold about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You can opt out of receiving this advertising by visiting https://app.retention.com/optout.
We may also disclose your personal data for the following additional purposes, where permitted or required by applicable law:

  • To affiliates and internal parties (including outside of your home jurisdiction) for the purposes set forth in this Privacy Policy and as necessary to perform our order fulfillment and other services to you.
  • As part of our regular communication activities consistent with our internal processes.
  • To comply with legal obligations or valid legal processes, such as search warrants, subpoenas or court orders. When we disclose your personal data to comply with a legal obligation or legal process, we will take reasonable steps to ensure that we only disclose the minimum personal data necessary for the specific purpose and circumstances.
  • To protect our rights and property.
  • In emergency situations or when necessary to protect the safety of individuals.
  • When personal data is publicly available.
  • If a business transfer or change of ownership occurs and disclosure is necessary to complete the transaction. In these circumstances, we will limit data sharing to what is strictly necessary and anonymize data whenever possible.
  • For other purposes, with your consent, where such consent is required by law.

Cross-border Data Transfers
Where permitted by applicable law, we may transfer the personal data we collect about you to the United States and other jurisdictions that may not be considered to provide the same level of data protection as your home country, as necessary for the purposes set out in this Privacy Policy. If you are located in the European Union, we have implemented the safeguards and security measures detailed here to secure the transfer of your personal data to the United States and other jurisdictions.

Data Security
We have implemented appropriate physical, technical and organizational security measures designed to protect your personal data against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to employees, agents, contractors and other third parties who have a legitimate business need for such access.
Wherever possible, we pseudonymize and/or encrypt personal data.

Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, as necessary to satisfy any legal, accounting or reporting obligations, or as necessary to resolve disputes. To determine the appropriate retention period for personal data, we consider the applicable legal requirements, the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means. We specify the retention periods for your personal data in our data retention policy, detailed below.
In some circumstances, we may anonymize your personal data so that it cannot be associated with you. We reserve the right to use such anonymized and de-identified data for any legitimate business purpose without prior notice to you or your consent. We will retain and securely destroy your personal data in accordance with our document retention policy and applicable laws and regulations.

Rights of Access, Correction, Erasure and Objection

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes at any time when you maintain an account or other information with us. By law, you may have the right to request access to, correction and erasure of the personal data we hold about you, or to object to the processing of your personal data in certain circumstances. You may also have the right to request the transfer of your personal data to another entity. If you wish to review, verify, correct or request the deletion of your personal data, object to the processing of your personal data or request the transfer of a copy of your personal data to another entity, please contact us by email at support@jumpiecollective.com or by mail using the following details: Fiori, 5340 W Cypress Ave, Visalia California 93277. Any such communication must be made in writing.

We may request specific information from you to help us confirm your identity and right of access and to provide you with the personal data we hold about you or make the requested changes. Applicable law may permit or require us to refuse to provide you with access to some or all of the personal data we hold about you, or we may have destroyed, erased or anonymized your personal data in accordance with our record retention obligations and practices. If we are unable to provide you with access to your personal data, we will inform you of the reasons for this, subject to any legal or regulatory restrictions.

We may request specific information from you to help us confirm your identity and right of access and to provide you with the personal data we hold about you or make the requested changes. Applicable law may permit or require us to refuse to provide you with access to some or all of the personal data we hold about you, or we may have destroyed, erased or anonymized your personal data in accordance with our record retention obligations and practices. If we are unable to provide you with access to your personal data, we will inform you of the reasons for this, subject to any legal or regulatory restrictions.

Right to Withdraw Consent
If you have given your consent to the collection, processing or transfer of your personal data, you may have the legal right to withdraw your consent in certain circumstances. To withdraw your consent, if applicable, please contact us by email at support@jumpiecollective.com or by mail using the following details: Jumpie Collective at 5340 W Cypress Ave, Visalia California 93277.

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time and will provide you with a new Privacy Policy when we make any updates. If we intend to use your previously collected personal data for purposes other than those for which we notified you at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.

Contacting Us
If you have any questions about the processing of your personal data or wish to make an access or other request, please contact us by email at support@jumpiecollective.com or by post using the following details: Jumpie Collective at 5340 W Cypress Ave, Visalia California 93277. If you are not satisfied with our response to any issues you have raised, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.

DATA RETENTION
When you place an order through this website, we will retain the order information for our records and for your convenience regarding future inquiries or orders, unless and until you request us to delete such information.

CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@jumpiecollective.com or by mail using the details provided below: Fiori at 5340 W Cypress Ave, Visalia California 93277.